Cancellation Policy  

At Charmnests, operated by Noblehorizon systems private limited, we are dedicated to providing a smooth and hassle-free shopping experience. In this policy, “we,” “us,” and “our” refer to Noblehorizon systems private limited, while “you,” “your,” and “user” refer to our valued customers.

We understand that preferences may change, and you might wish to cancel an order. This policy outlines the procedures and conditions for order cancellations.

Cancelling Before Shipment

• Orders can be cancelled within 24 hours of placement or before shipment, whichever comes first.
• To request cancellation, contact our customer support team via email.
• Eligible cancellations will receive a full refund to the original payment method within 5–7 business days.

Orders Already Shipped

• Once an order has been dispatched, cancellation is no longer possible.
• However, you may return the product after delivery in accordance with our Return & Refund Policy.

Modifying an Order

• Changes to items or delivery addresses after the order is placed are not permitted.
• If modifications are needed, you must cancel the existing order (if eligible) and place a new order.

Contact for Cancellations
For any cancellation requests, please reach out to our support team at:
noblehorizonsystemspvtltd@gmail.com

We appreciate your understanding and thank you for continuing to shop with us.